Q: WHAT MEASUREMENTS DO I NEED TO GIVE YOU ?
A: we need the width of your topboard (from left to right) and the finished drop (length) of your curtains.
Q: DO I NEED A SPECIAL TRACK TO FIT MY CURTAINS ?
A: no.you may use any type of plastic or metal curtain track or any type of wooden or metal curtain pole.
Q: WHAT DO I FIT MY SWAGS AND TAILS TO ?
A: the simple way to achieve a beautiful look is by fitting a "wooden shelf" above your curtain track. the shelf is a piece of wood purchased from a shop or timber outlet (HOMEBASE, B&Q, etc) and is approx 1" (2.5cm) thick x 5" (12.5cm) deep x the length of
your curtain track/pole.
- the curtain track can be fitted to the underside (as shown in the diagram above) or in the space between the window and the shelf.
- the topboard is fixed in place using 2 or 3 "L" shaped brackets
- the topboard can be fitted as far above your curtain track or pole as you wish,
- the topboard would normally extend past the window frame approx 4" (10cm) each side, can be more (your choice)
Q: WILL THE TOPBOARD BE SEEN ONCE THE SWAGS AND TAILS ARE FITTED TO IT ?
A: no. so there is no need to purchase expensive hardwood.
Q: CAN SWAGS AND TAILS BE FITTED INSIDE CURVED AND ANGLED BAY WINDOWS ?
A: yes.they fit exactly the same as when you fit to a straight window, remember to measure approx 3-4" in front of your curtain track as you need to leave enough space for curtains to draw behind the swags and tails.
Q: CAN I SEND OR EMAIL YOU A DRAWING OR PHOTO TO SHOW YOU MY WINDOW DETAILS ?
A: you can send us a drawing showing the window details.please remember to include the sizes in inches or centimetres,
Q: WHAT IS MY CURTAIN DROP ?
A: the curtain drop is the measurement from the curtain track to the point you wish the lower edge of the curtains to finish.
Q: DO MY CURTAINS ARRIVE ALREADY GATHERED UP ?
A: to avoid excessive creasing we do-not gather the curtains up for you,this is done by holding the top of each curtain and equally pulling the cords at the top until the desired width is achieved.
Q: WILL MY CURTAINS BE LINED ?
A: all details for your order will be shown in the advert for the item.
Q: DO MY SWAGS AND TAILS ARRIVE READY TO HANG ?
A: yes they do. no folding or pleating is required by you, the swags and tails are 100% completed.simply take them out of the box and fit them,
Q: ARE THE SWAGS LINED ?
A: yes, all swags are fully lined unless stated otherwise in the item advert
Q: I FORGOT TO ORDER TIE-BACKS ,CAN I ORDER THEM SEPERATELY ?
A: yes. you can order seperately at any time. (SUBJECT TO AVAILABILTY)
Q: I AM NOT VERY GOOD AT FITTING CURTAINS, WILL I BE ABLE TO FIT MY SWAGS AND TAILS PROPERLY & EASILY ?
A: yes you will. our swags and tails require no specialist skills to fit them,
Q: ARE SWAGS AND TAILS OK FOR ANY ROOM ?
A: yes, and we will design "free of charge" for any room you wish.
Q: IS THE PRICE INCREASED WHEN I USE A DEBIT OR CREDIT CARD FOR PAYMENT
A: NO CHARGES ARE MADE FOR DEBIT OR CREDIT CARDS OR PAYPAL TRANSACTIONS
Q: DOES THE WOODEN TOPBOARD COME WITH THE SWAGS AND TAILS OR CAN YOU SUPPLY IT?
A: no we do not supply or send topboards
Q: IF I PAY BY CHEQUE WHEN ARE MY GOODS DESPATCHED
A: goods are despatched when your work is completed & funds must have cleared into our business bank account
Q: HOW DOES EACH SWAG AND TAIL FIT TO MY WOODEN SHELF (PELMET BOARD)
A: here is a swag, The top has a strip of fabric holding everything in place,
place the strip on top of the board (unseen) and fix in place with 3 fixings
(usually 1 at each end of each swag) use more if you wish.
Fix each tail in the same way,
All you need are these 2 measurements
The total width to cover ( A to B )
The curtain length/drop ( C to D )
We do-not supply the Wooden Shelf
"Fix our swags & tails to a wooden shelf placed above the curtain track, push in fixings are provided free of charge to fit the swags & tails to the wood
The wood is approx. 3/4" thick and approx 5" wide x the shelf length
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ORDERING SWAGS & TAILS IN 5 EASY STEPS
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